Privacy Policy

Welcome to Kletter-Outdoorladen.com. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

1. Personal Information

Contact Information: Name, email address, phone number, and postal address.
Account Information: Username and password if you create an account.
Payment Information: Credit card details and billing address for order processing.

2. Non-Personal Information

Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Our Services: Process orders, manage accounts, and enhance user experience.
Communication: Send order confirmations, updates, and promotional materials.
Security: Protect against fraud and unauthorized access.
Analytics: Analyze usage patterns to improve our website and services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us in operating our website and providing services, such as payment processing and shipping.
Legal Requirements: If required by law or in response to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Security of Your Information

We implement various security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information.
Opt-Out: Opt-out of receiving marketing communications from us.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of the website after any changes constitutes acceptance of the new Privacy Policy.